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TOPdesk
AI

AI engineer

TOPdesk · Delft, Zuid-Holland

Actively hiring Posted about 18 hours ago
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Job Description What you will own AI Tooling Integration & Management : Own the technical management of TOPdesk's internal AI platforms. Build and maintain API integrations, MCP servers, connectors, and workflow automations that extend these tools into TOPdesk's operational stack (TOPdesk ITSM, Jira, Microsoft 365, Azure, and more). IT Operations Automation : Apply AI to IT Ops' own workflows; incident triage, ticket routing, reporting, asset queries, SML/onboarding automation, and scripting as…

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