Doctolib

Senior AI Engineer (x/f/m) - Phone Assistant

Doctolib Berlin, BE, DE
Full-time Posted 5 months ago

Responsibilities

  • check_circle Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows
  • check_circle Validate hypothesis with offline evaluation datasets and A/B tests on real traffic
  • check_circle Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics
  • check_circle Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters, ensuring strong observability, fallback mechanisms, and fail-safe behaviors
  • check_circle Own performance, observability, and security: monitoring dashboards, SLO/SLI, security posture
  • check_circle Ensure privacy and security by design
  • check_circle Contribute to cross-functional initiatives that shape Doctolib's future AI platform and best practices in building agentic systems that will reinvent the work of health professionals and improve people's health

Benefits

  • check_circle A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib
  • check_circle 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days)
  • check_circle Work from abroad for up to 10 days per year thanks to our flexibility days policy
  • check_circle Company health insurance with great supplementary benefits through our partner Allianz
  • check_circle Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period)
  • check_circle The Doctolib Parent Care program, which includes one month additional parental leave and much more
  • check_circle Free mental health and coaching services through our partner Moka.care
  • check_circle Subsidized sports membership through our partner Urban Sports Club
  • check_circle A flexible workplace policy offering both hybrid and office-based mode
  • check_circle Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit
  • check_circle For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
  • check_circle Recruiter Interview
  • check_circle Feature Building Interview
  • check_circle AI System Design Interview
  • check_circle Behavioral Interview
  • check_circle Reference check
  • check_circle Offer!
  • check_circle Full-time
  • check_circle Location: Berlin
  • check_circle Working mode: Hybrid
  • check_circle Start date: as soon as possible

About the company

  • check_circle Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.
  • check_circle Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
  • check_circle We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here!
  • check_circle You have 6+ years of experience as a software engineer, with significant experience using Python
  • check_circle You have a track record of experience with the full lifecycle of an AI product at scale, from initial evaluation and launch to iterations based on results in production
  • check_circle You understand and promote best practices related to the software development life cycle, such as automated testing, good use of CI/CD, and DevOps practices (you build it - you run it)
  • check_circle You are product-oriented and comfortable guiding your teammates to suggest tradeoffs to balance business needs with technical constraints
  • check_circle You are very focused on code quality and have a rigorous testing culture
  • check_circle You are eager to share your knowledge and help the team grow by pair programming and mentoring
  • check_circle You are comfortable speaking & writing in English in your day-to-day with the team
  • check_circle Have experience with agentic systems in production
  • check_circle Have experience in the medical domain

Tags & Focus Areas

Fulltime Remote Ai Ai Engineer

About Doctolib