Lead Data Scientist

Role overview

• check_circle Build, improve, and operate recommender systems that tailor menus, content, and customer experiences across our brands.
• check_circle Apply ranking, uplift modeling, and experimentation to help customers find meals they genuinely want—improving first-box conversion and repeat rate.
• check_circle Work with Product and Design to turn model outputs into simple, intuitive product flows.
• check_circle Create modeling and measurement frameworks for LTV, CAC payback, attribution, and targeting across paid and lifecycle channels.
• check_circle Partner with Growth and CRM to design and evaluate experiments (offers, onboarding, lifecycle journeys) and translate results into decisions.
• check_circle Support marketing investment choices with scenario analysis, trade-offs, and clear recommendations.
• check_circle Develop and iterate churn / reactivation models to identify at-risk customers and the most effective retention levers.
• check_circle Collaborate with Product, CRM, and Customer Care on targeted interventions, validating impact via controlled tests.
• check_circle Own the full lifecycle of key models: framing, data selection, training, deployment, monitoring, and retraining.
• check_circle Partner with data/platform teams to ensure ML services are observable and reliable (versioning, alerting, performance tracking).
• check_circle Mentor and coach 2–3 Data Scientists / ML-focused analysts, helping them own meaningful roadmap areas.
• check_circle Provide clarity, feedback, and a psychologically safe environment where learning and experimentation are normal.
• check_circle Help teams design strong A/B tests, interpret results, and balance speed with rigor.
• check_circle Communicate clearly with non-technical stakeholders: what the model indicates, what it doesn’t, and where uncertainty remains.

Benefits

• check_circle 22 annual leave days + 2 additional days per year of tenure (up to 6).
• check_circle 5 training days per year.
• check_circle Private health insurance via Tranquilidade.
• check_circle Meal/food allowance of €7.62 per worked day via Coverflex.
• check_circle 24/7 confidential Employee Assistance Program.

About the company