PPSL - CLM Growth Management - Associate Vice President - P4B
Actively Hiring
Full-time Posted 11 days ago
About the Role
We are looking for a strategic and hands-on Growth & CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys.
The role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth & CLM team.
Key Responsibilities
- check_circle Own app growth across activation, engagement, retention, monetization and winback.
- check_circle Drive growth for key service/product journeys and optimize critical user funnels.
- check_circle Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation.
- check_circle Drive experimentation, A/B testing, personalization and funnel optimization.
- check_circle Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM.
- check_circle Use customer data, cohorts and analytics to identify growth opportunities and measure impact.
- check_circle Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters.
- check_circle Lead and mentor Growth Managers and CLM execution teams.
- check_circle Establish strong growth metrics, dashboards and operating rhythms.
What We’re Looking For
- 10+ years of experience in Growth, Product, CLM, Consumer Internet or Fintech.
- Experience in <b>Tier-1 product/consumer internet/fintech companies</b>; Tier-1 institute preferred.
- Proven track record of driving app growth and lifecycle marketing at scale.
- Strong understanding of growth funnels, retention, engagement, experimentation and CLM.
- Hands-on experience with <b>AI/GenAI/Agentic capabilities</b> for growth automation.
- Strong data orientation with excellent analytical and problem-solving skills.
- Proven people leadership experience managing Growth and/or CLM teams.
- High ownership, structured thinking and strong execution orientation.
- Excellent cross-functional and stakeholder management skills.
Why join us
- check_circle We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal.
- check_circle Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be.
- check_circle We are the largest merchant acquirer in India.
About Us
Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.
Tags & Focus Areas
Growth
About Paytm
Paytm is looking for hands-on technologists with 6 to 8 years of experience, who will be responsible for architecting & designing new age mobile & web 3.0 products at Paytm.
Ready to Join the Team?
Apply once with DevFound — we route your profile to Paytm and keep you posted on matching AI roles.