AI Resume Builder
JOIN NOW Post Job
H
AI

Prompt Engineer / Technical Writer - AI Knowledge Management

HYNIVA LLC · Tysons, VA, US · $85k

Actively hiring Posted 5 months ago

Responsibilities

  • Design, develop, and implement updates to agent, chatbot, and Generative AI services, including Natural Language Processing (NLP) models and automated support workflows.
  • Perform independent testing and process analysis to produce clear documentation and recommend enhancements to product and process owners.
  • Partner with business analysts, product owners, and stakeholders to refine development requirements and ensure successful, timely delivery.
  • Collaborate with subject-matter experts (SMEs) and users to write, edit, and maintain documentation that aligns with organizational standards.
  • Analyze agent and chatbot metrics to identify trends and recommend innovative solutions that improve operational efficiency and customer experience.
  • Apply Knowledge-Centered Service (KCS) principles to edit and govern content created by various business units.
  • Communicate major updates to knowledge base content and AI services across the organization.

Basic qualifications

  • Bachelor’s degree in Technical Writing, Communications, Rhetoric, or a related field (or equivalent combination of education and experience).
  • Minimum 8+ years of technical writing and editing experience.
  • At least 2+ years of hands-on experience with Natural Language Processing (NLP) or AI-driven technologies.
  • Advanced knowledge of technical writing standards, best practices, and content governance.
  • Practical experience with Knowledge Management frameworks.
  • Strong verbal and written communication skills.
  • Excellent analytical, interpersonal, and decision-making abilities.

Preferred qualifications

  • Experience within financial services or regulated industries.
  • Understanding of financial institution structures, products, policies, and procedures.
  • Familiarity with Salesforce platforms.
  • Exposure to Generative AI tools and enterprise chatbot ecosystems.

Benefits

  • Health insurance
  • Paid time off

Tags & focus areas

Used for matching and alerts on DevFound
Fulltime Ai Nlp Generative Ai
Common Questions

Frequently asked questions

Quick answers about how DevFound's AI matching, resumes, and referrals work.

DevFound's AI Copilot ingests your profile, goals, and live job data to deliver curated matches in seconds. Every match includes a resume variant, suggested referrals, and interview prep so you can act immediately. The more feedback you provide, the sharper the Copilot becomes.

AI-led job searches shrink the hours spent sifting through boards and formatting resumes. DevFound pairs automation with your personal outreach, so you reserve energy for interviews and negotiation. Traditional networking still matters, but AI gives you a lift before you even send a message.

Modern AI roles expect comfort with production-grade code, data fluency, and practical ML tooling. The strongest candidates pair deep technical chops with storytelling—translating model impact to product, GTM, and exec partners. Continuous learning keeps you ahead as stacks evolve.

DevFound rewards active seekers. Keep your profile fresh, respond to match quality prompts, and enable alerts so you never miss a role. The AI prioritizes companies and teams that align with your feedback, accelerating both introductions and interview invites.

High-density tech hubs continue to host the deepest AI talent pools, yet distributed teams are catching up fast. Use DevFound filters to hone in on onsite, hybrid, or fully remote roles and watch openings expand across time zones.

DevFound aggregates thousands of remote AI openings and flags the nuances—core hours, async culture, and visa needs—up front. The Copilot also recommends how to position your distributed work experience so hiring managers know you can thrive on a remote team.

Still have questions?

Contact Support