Research Scientist
Role overview
As a Research Scientist on Zoom’s GenAI Science Team, you will play a key role in advancing and applying large language model (LLM) research to enhance AI Companion features such as meeting summaries, intelligent search, and agentic AI capabilities. This role focuses on post-training, reinforcement learning, and model adaptation to improve existing models for real-world product use. You can expect to work in a collaborative, product-focused environment that values both scientific rigor and practical impact.
Responsibilities
- check_circle Conducting research and development on large language models to support Zoom’s AI Companion and meeting intelligence features.
- check_circle Designing and implement model training pipelines, including data creation, filtering, and evaluation workflows.
- check_circle Collaborating with cross-functional teams of scientists, engineers, and product managers to translate research into production-ready solutions.
- check_circle Exploring and apply advanced post-training techniques such as RLHF, RLVR, and reward modeling.
- check_circle Developing evaluation systems and benchmarks to measure model quality, human alignment, and task performance.
- check_circle Contributing to the development of agentic AI systems capable of tool usage, function calling, and multi-modal understanding.
Basic qualifications
- Possess a master’s degree or PHD in Computer Science, Artificial Intelligence, Machine Learning, Distributed Systems, or a related field.
- Have publications in top-tier AI conferences (e.g., ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL, CVPR, ICCV, AAAI).
- Have proficiency in Python, PyTorch and Hugging Face Transformers (required); Verl and Megatron.
- Have LLM post-training techniques such as RLHF, RLVR, reward modeling.
- Have experience in building evaluation systems and benchmarks for AI models, including human-aligned metrics and annotation quality management.
- Demonstrate advanced agent systems with function calls or tool usage.
- Be able to handle long-context modeling or retrieval-augmented generation.
Benefits
- check_circle As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About the company
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Tags & Focus Areas
About Zoom Communications
We're seeking an experienced Machine Learning Engineer specializing in LLMs and autonomous agents and agentic AI to join our AI team. You'll be instrumental in developing and deploying intelligent agent systems that can understand context, make decisions, and execute complex tasks across our platform.
Ready to Join the Team?
Apply once with DevFound — we route your profile to Zoom Communications and keep you posted on matching AI roles.