Must Have Technical/Functional Skills:
5+ years of experience in software engineering, AI/ML engineering, or technical consulting in
enterprise software environments
- 2+ years of hands-on experience with large language models, prompt engineering, and AI agent
development—not just using AI tools, but building production systems on top of them
- Demonstrated expertise in prompt engineering techniques: chain-of-thought reasoning, structured
output generation, few-shot/zero-shot patterns, context window management, and systematic prompt
evaluation
- Strong understanding of professional services delivery operations: how engagements are scoped, sold,
estimated, staffed, and delivered
- Experience with API design, system integration, and building data pipelines that connect AI outputs to
enterprise workflows
- Proficiency in Python, JavaScript/TypeScript, or similar languages used in AI agent development and
automation
Understanding of ServiceNow platform architecture, data models, and configuration patterns
Excellent communication skills—ability to translate technical AI capabilities into business impact for
non-technical stakeholders
- Experience working in agile, sprint-based environments with measurable delivery outcomes
Salary Range: $64,000 - $140,000 a year
#LI-CM2
Location
Austin, TX
Job Function
TECHNOLOGY
Role
Engineer
Job Id
416693
Desired Skills
Artificial Intelligence | Machine Learning | Python
Salary Range
$64,000-$140,000 a year