Senior AI Engineer $81k - $126k in Charlotte at Capgemini
Capgemini

Senior AI Engineer

Capgemini Charlotte, NC, US
Full-time $81k - $126k Posted about 3 hours ago

Role overview

Communications is looking for a senior AI Engineer, designing scalable LLM and NLP solutions for high-volume customer interactions. This role will drive architecture, best practices, and innovation across voice AI systems.

Responsibilities

  • check_circle Architect and develop AI-driven IVR and conversational systems using Python
  • check_circle Build NLP models for text classification and clustering to support intent detection and call routing
  • check_circle Perform data analysis using SQL
  • check_circle Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases
  • check_circle Lead development of agentic AI workflows for multi-step customer interactions
  • check_circle Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management
  • check_circle Partner with IVR platform, speech engineering, and product teams
  • check_circle Mentor offshore and junior AI engineers

Basic qualifications

  • 12+ years of experience in AI / ML
  • Very strong proficiency in Python
  • Proven expertise in NLP, including:
  • Text classification
  • Clustering
  • Strong experience in data analysis using SQL
  • Hands-on experience with LLMs:
  • Prompt engineering
  • Evaluation frameworks
  • Retrieval-Augmented Generation (RAG)

Preferred qualifications

  • Experience with Agentic AI and multi-agent orchestration
  • Experience with LLMOps/MLOps in production environments
  • Cloud Experience

Benefits

  • check_circle Our benefits include medical, dental, vision and retirement benefits.

About the company

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Tags & Focus Areas

Contract Ai Ai Engineer Data Science Nlp Mlops Generative Ai

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About Capgemini

We’re seeking an Electrical Design Engineer to join our innovative team focused on building cutting-edge network security and telecommunications hardware. This is a high-impact role where you’ll contribute to the design, development, and optimization of mission-critical systems used by global enterprises.

Industry Fulltime
HQ Waltham, US

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