Workplace AI Enablement Collaboration Engineer

Role overview

Responsibilities

• check_circle Partner with business stakeholders to identify, evaluate and prioritize high-value AI, automation and collaboration use cases that address real business needs.
• check_circle Lead discovery and solution design workshops, translating business needs into practical technical solutions.
• check_circle Design and develop proofs of concept, rapid prototypes and reusable reference solutions using Microsoft 365 Copilot, Copilot Agent Builder, Copilot Studio and Power Platform.
• check_circle Create reusable templates, prompt libraries, enablement materials, and automation patterns.
• check_circle Drive technology adoption through training, coaching, communications, and change initiatives.
• check_circle Monitor adoption, usage, and value signals to recommend improvements and demonstrate business impact.
• check_circle Provide hands-on engineering, administration, troubleshooting, lifecycle management, and service optimization for Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online.
• check_circle Recommend and apply governance guardrails, usage guidelines, and lifecycle practices to support secure, compliant, and scalable adoption.
• check_circle Develop and support automation solutions using Power Platform, PowerShell and relevant Microsoft 365 integration capabilities.
• check_circle Ensure alignment with security, compliance, data protection and responsible AI principles.
• check_circle Assess data readiness, permissions and integration options to recommend practical solution approaches.

Basic qualifications

• You have 5 to 7 years of professional experience in Microsoft 365, digital workplace or collaboration engineering.
• You bring strong hands-on expertise administering Microsoft 365 services, including Microsoft Teams, SharePoint Online, OneDrive and Exchange Online, as well as Power Platform and PowerShell.
• You have at least 1 to 2 years of experience with Microsoft 365 Copilot or workplace AI, including prompt development, adoption support, Copilot Studio and AI agent development.
• You understand security, compliance, responsible AI principles, Power Platform governance and Microsoft 365 platform governance, and can translate these requirements into practical enablement guidance.
• You are a senior, hands-on professional who can work independently and take ownership of complex initiatives.
• You have strong consulting, workshop facilitation and technology adoption skills, with the ability to translate complex technical topics into clear business language.
• You can balance innovation and rapid delivery with governance, security and operational requirements.
• You have strong stakeholder management, communication and problem-solving skills.
• You are comfortable solving ambiguous business and technology challenges, shaping scope, prioritizing competing demands, and turning early ideas into actionable delivery plans.
• You have fluent written and spoken English, with the confidence to lead workshops, deliver training, engage with senior stakeholders, and produce professional business and technical documentation in a global environment.

Benefits

• check_circle Competitive compensation and benefits package.
• check_circle Hybrid working model and flexible working hours.
• check_circle Growth opportunities within Arrow and the Microsoft ecosystem.
• check_circle Challenging and diverse responsibilities in a technology-focused environment.
• check_circle The opportunity to shape the future of work at Arrow by turning AI innovation into practical, measurable business impact on a global scale.
• check_circle An open corporate culture and a modern, collaborative working environment.

About the company