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Business Analyst - Deputy Manager - Travel $96k

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology

About the team:

Be a part of one of Paytm's fastest growing businesses - Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions. Paytm Travel has revolutionized the travel industry - with a goal to empower millions of travelers who choose us as their preferred travel partner.

About the team: Paytm Travel has revolutionized the travel industry - intending to empower millions of travelers who choose us as their preferred travel partner. Being one of the largest travel platforms in the country, we aim to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich the customer experience by making every transaction transparent, honest and hassle-free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with trustworthy travel partners.

Key Responsibilities

1. You are a dynamic problem solver, driven by a passion for data and the compelling narratives it reveals.

2. Constantly challenging the status quo, you possess a keen ability to understand and navigate its complexities.

3. Graduates/Post Grads from Tier 1/2 colleges with Engineering, Management/ Finance background are preferred.

4. Strong working knowledge in SQL, Excel and visualization tools like Looker, Tableau.

5. Understanding of Data-analysis languages like R/Python in core Statistical Concepts is expected.

6. Support the development, execution and optimization of growth campaigns across various channels to enhance user acquisition, engagement and retention.

7. Familiar with CRM platforms like Clevertap/Mo-engage.Familiarity with Digital marketing channels and metrics.

8. Develop and implement sophisticated customer segmentation strategies to personalize marketing efforts, enhance targeting accuracy, and drive impactful engagement.

9. Ability to work collaboratively with cross-functional teams like Marketing, Business, Finance, Product, Tech to ensure alignment and drive growth initiatives.

Qualifications:

1) Bachelor's or Master's degree in Mathematics, Statistics, Computer Science, or a related field

2) 3-5 Years of experience working as Growth Analyst/Business Analyst in an e-commerce or similar domain (Mandatory).

3) Strong analytical skills and experience with statistical analysis, data mining, and machine learning techniques

4) Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment

5) Experience with data visualization tools such as Google Data Studio or Looker.

6) Proficiency in SQL and experience with database systems such as MySQL, PostgreSQL, or HiveQL.

7) Expertise with programming languages such as Python or R is a plus

Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Compensation: If you are the right fit, we believe in creating wealth foryou.With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Analyst Python R